Question 1

When and where do you deliver?

Accepted Answer

Monday to Friday, between 8 AM and 9 AM, across 13 areas in Hyderabad: Jubilee Hills, Banjara Hills, Gachibowli, HITEC City, Madhapur, Kondapur, Miyapur, KPHB, Nizampet, Nallagandla, Tellapur, Narsingi, and Manikonda.

Question 2

Do you deliver on weekends?

Accepted Answer

No. Saturday and Sunday are off — both for our kitchen and our delivery team. Plans are priced for 5 weekdays, never charged for weekends.

Question 3

Can I pick a custom delivery time?

Accepted Answer

Not currently. The 8–9 AM window is fixed because it's the only way we can guarantee fresh-cooked food arriving warm. Custom slots would mean batch-cooking, which is exactly what we built this to avoid.

Question 4

Can I skip a day?

Accepted Answer

Yes — message us on WhatsApp at least 12 hours before delivery. The skipped day is credited to the end of your subscription. Skipped days never expire.

Question 5

Can I pause for travel?

Accepted Answer

Yes. Pause via WhatsApp with 24 hours notice. Your remaining days wait for you. We don't charge for pauses.

Question 6

Can I customise the menu?

Accepted Answer

You can tell us your dislikes (e.g. "no coriander", "no eggplant") at signup or any time. We review the dislikes list daily and adjust your meals — every meal, every day. We can't currently swap individual dishes.

Question 7

Can I switch dietary preference (Veg ↔ Non-Veg) mid-subscription?

Accepted Answer

Yes. WhatsApp us with 24 hours notice and we'll switch your remaining days at the new rate.

Question 8

Is the food suitable for diabetes / cholesterol / PCOS?

Accepted Answer

Our food is low-oil, low-refined-sugar, high-fibre, with measured portions — which works well as a daily eating pattern for most lifestyle conditions. We're not a clinical or therapeutic meal service, so if your doctor has prescribed a specific diet, please check with them first.

Question 9

Do you cater to allergies?

Accepted Answer

Tell us at signup. Common allergens (dairy, peanut, tree nuts, gluten) we can usually avoid for your meals. Severe allergies that need certified-free production lines are beyond what our shared kitchen can guarantee — please check with us before subscribing.

Question 10

Are GST and delivery included in the price?

Accepted Answer

Yes. Every price you see on the site is inclusive of GST and home delivery within our zones.

Question 11

Why does the price vary based on my calorie target?

Accepted Answer

Higher calorie plans need bigger portions and more protein per meal. The price scales with the food in the box — not as a markup.

Question 12

What's your refund policy?

Accepted Answer

Unused days are credited, not refunded — they extend your subscription end date. For full cancellations within the first 48 hours of a fresh subscription, we refund the unused balance to source.

Question 13

How much protein is in each meal?

Accepted Answer

Veg meals: 24–36g protein. Non-veg meals: 30–62g protein. Most plans land at ~30g per meal at the standard 1,600–1,800 kcal band. The protein add-on options at checkout (eggs, grilled chicken, grilled paneer) help you push past 40g per meal if your goal is muscle gain.

Question 14

Will I lose weight on this plan?

Accepted Answer

If your daily calorie intake (food + drinks) is below your maintenance, yes. Our calculator gives you the calorie target. If you stick to it — and don't add 800 kcal of evening snacks — weight loss is the math, not the magic.

Question 15

Are macros consistent across cuisines?

Accepted Answer

Yes. A Mexican burrito bowl dinner and an Italian pesto penne dinner both land in the same calorie/protein band for your portion. Cuisine variety, macro consistency.

Every question, answered.

Delivery

Pause, Skip & Customisation

Medical & Dietary

Pricing & Plans

Protein & Macros

We cover 13 areas across Hyderabad.

Still have a question?